Help, I have a problem!

Looking for answers? Please use our FAQ, which deals with questions about your account, the booking process for the accommodation or the setting up deal with new offers.

The information you are looking for is not included? Please do not hesitate to contact us and let us know your questions and requests!

You can reach us by calling +49 3923 7699000 or by sending an email to info@holiday.horse. We are there for you from Monday to Thursday from 10:00 a.m. to 5:00 p.m. and on Friday from 10:00 a.m. to 1:00 p.m. We will solve your problem as soon as possible!

Not only do we offer you help in using the various functions of our site, we are also happy to receive your help. You are probably wondering how you can help us. Quite simply: we are constantly working on improving our platform and welcome tips and suggestions on how we can become even better.

Tell us what changes you would like to see or how the search for a holiday with a horse can be made easier. You benefit from our offers and we are happy to work with your experiences to improve further.